ComputerFAQ_GAL

return to SHOPPER home page

Recreation Report

Computer FAQ Gal

Older Computer FAQ


I’ve lived in the Randle area for the past 20 years, moving here from Kent in 1999 to get out of the city life and never looked back. I have three children, my oldest daughter lives in Seattle and the younger daughter and son live in Randle. I’m blessed with three beautiful grandkids. I started working with computers in the early 80’s when I worked at the Air Traffic Control Center (FAA) in Auburn, WA. I worked there for 12 years and eventually ended up in the computer lab overseeing new Air Traffic Control students doing their required computer training. From there, I took a job with Boeing in their Computer Based Training department developing the computer training materials that airplane customers receive when they buy Boeing’s planes. Except for a few Boeing layoffs and re-hires, I worked there until 2015 when our department was disolved and the work moved elsewhere to save money. Since leaving Boeing I have worked at a variety of jobs in the valley. While working at Fischer’s Market I met Robert. After he learned of my computer background he told me he was wanting to retire at some point and was looking for someone to work with him and possibly pass the torch to. For the past 6 months or so I’ve been working as his assistant and learning his business. On March 31, I officially purchased ComputerFAQ from him and am very excited to continue his work.

Computer FAQ Gal
May 20, 2020

#BlackScreen, #WontBoot, #StuckUpdates,

Black Screen

In the last couple of months, Robert and I have had several computers calls where the computer screen is black and the computer won’t finish booting up. In one case the hard drive light was blinking rapidly but the computer still wouldn’t load which seemed to indicate that the hard drive had gone bad.
I also had another computer with similar symptoms. In both cases when we brought the computers back to the office to work on them, they started right up as if there was no problem.
This may have been caused by a Windows update that hasn’t been able to fully complete, possibly from a slow internet connection or the update has stalled for some unknown reason.
We have suggested in the past to leave the computer sit for awhile and see if the update will finish. In one instance the client left his sit for several days with no change. We are now suggesting that if your computer seems to be stuck in this manner and won’t load, but your hard drive light is on, go ahead and shut the computer down and restart it. You will need to hold your computer’s power button down until your computer powers off. Wait until it has completely shut down - no lights or sounds coming from your computer. Then you can try to restart. In many cases this will allow the windows update to continue or finish up and then your computer will start up.
If in doubt, as always, give me a call.

Until next week,
Kathie Pearce
ComputerFAQ #4
360.497.3130
computerfaq.tech

Computer FAQ GAL - Previous Columns
Kathie Pearce

Computer FAQ GAL
Kathie Pearce
May 20, 2020 Black Screen
May 13, 2020 BackUps
May 6, 2020 Google Docs
April 29, 2020 Work and School From Home Safety
April 22, 2020 Welcome CompFAQ Gal

Please send your questions to

ComputerFAQ@live.com

Computer FAQ Columns
from Robert Aydelot: 2019-April 2020
April 22, 2020 Thank You And Farewell
April 15, 2020 Quarantine And Comp Faq
April 8, 2020 Tech Scams Again
April 1, 2020 Tech Scams Again
March 25, 2020 Buying Computer Apps Off TV
March 18, 2020 Think Before You Buy Off TV
March 11, 2020 Windows Account Problems
March 4, 2020 Tech Windows 10 Changes
February 26, 2020 Tech Support Scams
February 19, 2020 Another Windows 10 Problem
February 12, 2020 Browser-NoConnection
February 5, 2020 BackUps of Phones & Devices
January 29, 2020 BackUps & Notification Panel
January 22, 2020 Big Bottom Internet Costs
January 15, 2020 Passwords
January 8, 2020 Changes, Changes, Changes
December 25, 2019 Computer 4 Christmas - Part 3
December 18, 2019 Computer 4 Christmas - Part 2
December 11, 2019 Computer 4 Christmas - Part 1
December 4, 2019 Printer Troubles
November 27, 2019 RIP Internet Explorer
November 20, 2019 Notifications/Backups
November 13, 2019 Window 10 Settings
November 6, 2019 Cha-Cha-Cha-Change-MORE Update Errors
October 30, 2019 Cha-Cha-Cha-Change-The Different
October 23, 2019 Cha-Cha-Cha-Change-TheGoodParts
October 16, 2019 Cha-Cha-Cha-Change-Part 2
October 9, 2019 Cha-Cha-Cha-Change
October 2, 2019 Fall Computer House Cleaning
September 25, 2019 WIFI vs ETHERNET
September 18, 2019 Batteries
September 4, 2019 New Equip To Install
August 28, 2019 BackUps Saved The Day
August 21, 2019 Danger For Laptops
August 14, 2019 MaleWareBeWare
August 7, 2019 Outlook EMail
July 31, 2019 Changes To Windows 10
July 24, 2019 New Hard Drive/New PC?
July 17, 2019 Shortcuts
July 10, 2019 More On Scams
July 3, 2019 Windows 10 Tips
June 26, 2019 Hackers, Scammers, Ransomware
June 19, 2019 Scams
June 12, 2019 Buying Computer Things On TV
June 5, 2019 Windows 10 Update 1903
May 29, 2019 Windows 7
May 22, 2019 Java Java
May 15, 2019 Manufacturer Firmware Updates
May 8, 2019 Remote Access To Your PC
May 1, 2019 Networking 101
April 24, 2019 Malware BITES
April 17, 2019 Tech Support Scams
April 10, 2019 Wireless Fidelity
April 3, 2019 Uninterrupted Power Supply
March 27, 2019 Updates and Windows 7
March 20, 2019 Printer Controls
March 13, 2019 Network Icons in SYSTRAY
March 6, 2019 Eye Opening Experience - Part 2
February 27, 2019 Out Of Date Microsoft Settings
February 20, 2019 NO POWER-Eye Opening Experience
February 6, 2019 Windows Smart Tiles
January 30, 2019 Re-Installing Printers Part 2
January 23, 2019 Re-Installing Printers Part 1
January 16, 2019 Setting Up Windows 10 - Part 3
January 9, 2019 Setting Up Windows 10 - Part 2
January 2, 2019 Setting Up Windows 10 - Part 1

ComputerFAQ Gal
360-497-3130 cell

https://computerfaq.tech/

return to SHOPPER home page